Get started today with your new human virtual receptionist service
Meet your dedicated team of virtual receptionists who will increase your new client conversions over the phone.
Welcome friends of Nextiva
Start your Abby services today and receive a Nextiva special offer!
Save Small Businesses Time & Money
Our answering service comes loaded with services, so that you can focus on building your customer base and growing your company. No more wasting time to focus on mundane and day-to-day office tasks.
With the money and time you save, you can deploy your resources to things that matter the most, like winning new customers.
Services Tailored to Your Company
Every business operates in a different context, and our solutions are always tailor-made and customized to each business’s needs. Right from the frequency and timings of the calls received, we can customize the style and content of the calls.
- Service Clients in Both Spanish and English
- Trained on Your Service Offerings
- Obtain Accurate Information on the First Call, Not the Return Call
13+ hours
a week saved by business owners and admins
#1 rated
virtual receptionist service by Consumer Affairs
4,419+
small businesses happily served
The Leader in Virtual Receptionist Features
Dedicated Receptionist Team
Your assigned receptionist team truly becomes an extension of your business.
Custom Answering Hours
From standard business hours to 24/7/365, we are here for your callers at all times.
Customized Client Intake
We gather what you need to qualify, prioritize & assist your callers.
Dedicated Success Manager
Your immediate point of contact that oversees your account and ensures top quality.
Appointment Scheduling
We can book appointments using a tool that integrates with Outlook & Google.
Call Announcement & Transfer
Don’t take a call you didn’t want -- we screen and announce all your calls.
Bilingual Receptionists
We deliver exceptional customer experiences for your Spanish-speaking callers.
Voicemail Solutions
Prefer voicemails over written messages? We offer custom voicemail solutions.
Custom Transfer Tunes
Express yourself and your company through default and custom transfer tunes.
Answer FAQs
Our receptionists use your information to answer caller’s common questions.
Call & Text from App
Manage your calls from anywhere with the AbbyGO mobile app.
Unlimited Users
No limit to the number of team members you can have as contacts on your account.
Scheduled Update
Have the flexibility to schedule multiple one-time or recurring live call handling rules on your account.
Call Blocking
Stop unwanted callers from reaching you, block persistent spammers or simply just to conserve more of your receptionist minutes.
Seamless Integrations
Through custom-built integrations and Zapier compatibility, your Abby Connect receptionists can plug right into your existing workflows.
Dedicated Receptionist Team
Your assigned receptionist team truly becomes an extension of your business.
Custom Answering Hours
From standard business hours to 24/7/365, we are here for your callers at all times.
Customized Client Intake
We gather what you need to qualify, prioritize & assist your callers.
Dedicated Success Manager
Your immediate point of contact that oversees your account and ensures top quality.
Appointment Scheduling
We can book appointments using a tool that integrates with Outlook & Google.
Call Announcement & Transfer
Don’t take a call you didn’t want -- we screen and announce all your calls.
Bilingual Receptionists
We deliver exceptional customer experiences for your Spanish-speaking callers.
Voicemail Solutions
Prefer voicemails over written messages? We offer custom voicemail solutions.
Custom Transfer Tunes
Express yourself and your company through default and custom transfer tunes.
Answer FAQs
Our receptionists use your information to answer caller’s common questions.
Call & Text from App
Manage your calls from anywhere with the AbbyGO mobile app.
Unlimited Users
No limit to the number of team members you can have as contacts on your account.
Scheduled Update
Have the flexibility to schedule multiple one-time or recurring live call handling rules on your account.
Call Blocking
Stop unwanted callers from reaching you, block persistent spammers or simply just to conserve more of your receptionist minutes.
Seamless Integrations
Through custom-built integrations and Zapier compatibility, your Abby Connect receptionists can plug right into your existing workflows.
