EXPERIENCE THE ABBY DIFFERENCE
Switch Now To Save On Virtual Receptionist Service
When you make the change from another virtual receptionist service to Abby Connect, you get top-rated receptionists answering on behalf of your business, an easy-to-use mobile app to stay on top of your calls, and dedicated customer support to continuously optimize your call handling. With Spanish call answering and standard weekend hours included, and 24/7/365 coverage available, Abby Connect is the best virtual receptionist company for your business.
Now, for a limited time, save up to 45% off your first month when you make the switch and experience the Abby difference.
Ready to Upgrade Your Virtual Receptionist Company?
Abby Connect is the top-rated live virtual receptionist service for law firms, medical clinics, and small businesses nationwide. We’re not just U.S.-based, all our calls are answered in-office in our Las Vegas, NV headquarters (including overnight and holidays). We use a first-in-class small, dedicated teams model to respond to your business’ needs and anticipate your customers’ wants. We give our clients the same personalized attention they can expect for their callers. Because it’s not outsourcing, it’s Abby.
For a limited time, save $195 off your first month’s bill when you switch from another virtual receptionist service.
Switch Now to Save!
Have questions? Schedule a quick consultation to learn more.
I’ve received unsolicited compliments on the quality of our receptionist since we started using Abby Connect.
Their customer service is fantastic. I haven’t worked with another company that’s as responsive as them.
Abby Connect is something that distinguishes me from my competitors.
It allows me to shut off my phone and focus on writing a brief knowing that my clients at least have a person to talk to when they call.
Partnering with Abby has been incredibly positive. Everyone has commented on how personable my staff or the receptionist is.
I love the service. It helped free up a lot of my time. Whenever any of my clients call, they get a friendly person or a friendly voice.
They don’t sound like the typical reception service that I’ve used in the past. Abby is super cost-effective and I’ve recommended them highly.
I’m a solo person in here and they’re very vital for my business when I’m not here doing other things for the business.
I had a different live answering company before and Abby is far better, it’s not even close.
Real humans backed by real good technology.
A Dedicated Receptionist Team
24/7 Coverage
Appointment Scheduling
Custom Call Handling
Bilingual Receptionists
The Abby Proven Process
Abby Intelligence
I had a different live answering company before and Abby is far better, it’s not even close. We use the reception function for call screening, and now when somebody calls me, they’re greeted by somebody who’s nice, pleasant, and confident. I didn’t have that before. If any issues come up, they get right on it and fix it immediately. I’m very happy with the service and I’d recommend it.
More Than an Answering Service
At Abby Connect, you get the high caliber of customer service that you can expect for your callers. We set our clients up for success with dedicated onboarding support and custom integration solutions, allowing our virtual receptionist service to slot seamlessly into your CRM. From making appointments to completing client intakes, we work with your existing process, not against them.
With our proprietary AbbyGo mobile app, we make it easy to update your account settings, including answering hours, transfer procedures, and custom scripts. Our dedicated customer success managers will help monitor your account usage and identify opportunities for optimization, based on your customers’ needs. We’re not just an answering service, we’re an extension of your team.
Dedicated Virtual Receptionist Teams
Other virtual receptionist companies use a single pool of live receptionists for all of their clients. With Abby Connect’s first-in-class dedicated teams model, you get 5-10 highly-rated virtual receptionists who get to know your business (and your callers). We’re not a “set it and forget it” service. Instead, customer success managers work with our clients to optimize their call handling and address their callers’ needs on an ongoing basis.
With Abby Connect, Spanish answering comes standard, not as an add-on. To ensure continuity of service for both English and Spanish-speaking callers, each of our dedicated remote receptionist teams have at least two bilingual virtual receptionists.
The Best Virtual Receptionist Company For Your Business
With a virtual receptionist company, you get the best of both worlds: streamlining operations and scaling your business. Whether you’re an upstart solopreneur or a multi-franchise mogul, a virtual receptionist service can help elevate your business and stretch your budget.
Every Abby Connect plan comes with a suite of user-friendly, A.I.-powered features designed with your business’ needs in mind. Easily access at-a-glance call summaries and sentiment scores, review full call transcripts and recordings, or even respond directly from your business number, all from our AbbyGo mobile app.
Abby Connect enables business owners to do more with less overhead, like expanding your hours without expanding your head count. Schedule a consultation today to discover which Abby Connect plan is the best fit for your business.
A Leader in the Virtual Receptionist Space
Abby Connect began in 2005 as a family-owned venture offering live answering services to clients in the Las Vegas area and has since grown to service thousands of clients nationwide.
Over the past two decades, Abby Connect has continued to innovate in the virtual receptionist space with both our unique service offerings and our proprietary technology. From our small teams model to our on-the-go call sentiment analysis, Abby Connect is always at the cutting edge of customer service and evolving tech.
I had a different live answering company before and Abby is far better, it’s not even close. We use the reception function for call screening, and now when somebody calls me, they’re greeted by somebody who’s nice, pleasant, and confident. I didn’t have that before. If any issues come up, they get right on it and fix it immediately. I’m very happy with the service and I’d recommend it.
LAW FIRM ANSWERING SERVICE
Everything You Need to Know About Abby Connect’s Virtual Receptionist Services
Receive your messages where you want them. We can email them, send them as a text message (SMS) to your phone, and even send them as a pop-up notification to the AbbyGO mobile app. We can also send them to multiple contacts in your company if you so choose.
We have revamped our call recording capabilities! Everyone now has the option to add call recordings to their account. This feature does require (by law) a quick message to callers that the call will be recorded. To activate call recording, reach out to your account manager or email [email protected].
That’s what we’re here for! Whenever you are unavailable, Abby Connect virtual receptionists can take a message to send to you, offer callers your voicemail box, or try another contact you’ve designated at your organization. Psst, we can also transcribe your voicemails and send them directly to your inbox. Regardless of the method, we’re here to be customized to your business needs. There are a lot of different options – just ask!
Yes, with the AbbyGO Mobile App, you will be able to manage your business calls and update your receptionist team as to your availability and call routing on-the-go. Our app also lets you call and text from your business phone, check your minute usage, and update your payment methods. For all other settings, our online Account Portal can be accessed from any computer or mobile device to review more details from your account including call logs, call recordings, messages logs, contacts, invoices, and more.
Abby Connect can send messages about your calls and caller information via email, text message, and AbbyGO mobile app. We customize your intake process and make sure we collect everything you need. We can also send that information directly into some CRMs directly or through our Abby Connect Zapier Integration. Review our Integrations and speak to your contact at Abby Connect for more information.
