June 9, 2022 | 5 minutes

Helping Contractors Scale Effectively

Read More

Blog

Culture | Customer Service | Leadership & Mgmt | Small Business | Tips for Better Phone Answering |

ai in customer service

January 29, 2025 | 6 minutes

AI in Customer Service: Huge Fail or Epic Win?

phone call answering service

January 14, 2025 | 4 minutes

A Phone Call Answering Service That Offers More

January 10, 2025 | 2 minutes

Everything You Need to Know About Attorney Answering Services

top questions about phone answering services

December 18, 2024 | 6 minutes

Answering the 10 Top Questions About Phone Answering Services

call answering service for franchises

December 9, 2024 | 7 minutes

Call Answering Service for Franchises: 10 Key Benefits

business call handling service

December 4, 2024 | 7 minutes

10 Reasons You Need a Business Call Handling Service

is ai sexist | abby connect ai virtual receptionist

November 13, 2024 | 6 minutes

Is Ai Sexist?

Benefits of a Virtual Receptionist Service

November 1, 2024 | 4 minutes

5 Powerful Benefits of a Virtual Receptionist Service

Ai in Business: Debunking Myths

October 23, 2024 | 7 minutes

Ai in Business: Myths Debunked

abby-artificial-intelligence - ai receptionist prompting technology

October 10, 2024 | 6 minutes

5 Key Benefits of AI Receptionist Prompting Technology

September 29, 2024 | 3 minutes

How an Attorney Answering Service Can Grow Your Practice

Franchise Virtual Receptionist Service

September 18, 2024 | 6 minutes

6 Reasons to Choose Abby for Your Franchise Virtual Receptionist Service

Phone Answering Service with Male Receptionist

August 15, 2024 | 6 minutes

How To Select the Best Phone Answering Service

Call handling service saves businesses time and money

July 26, 2024 | 5 minutes

6 Ways a Call Handling Service Saves You Time and Money

Call Answering Service for Businesses Grows Revenue

July 15, 2024 | 5 minutes

Increase Your Revenue with a Call Answering Service for Businesses

Graphic_legal receptionist

May 1, 2024 | 5 minutes

What Makes a Good Law Firm Receptionist?

abby connect blog

March 20, 2024 | 6 minutes

How Small Businesses are Using AI

Blog Abby Receptionists

March 14, 2024 | 7 minutes

How to Make a Great First Impression Over the Phone: 4 Tips

24/7 Call Answering Services Made Available

March 12, 2024 | 6 minutes

How to Return a Missed Phone Call

How to write a follow up email after a phone call

March 5, 2024 | 10 minutes

How to Write a Follow-Up Email After a Phone Call

View All

Abby Academy

LFC | Webinar |

How To Become A Responsible Virtual Receptionist - Note to Self

January 11, 2022 | 16 minutes

Why Adaptability is Empowered by Critical Thinking

Live answering services satisfaction

December 29, 2021 | 14 minutes

Level Up the Customer Experience by Recognizing Emotion

Positive language on live phone answering service

December 20, 2021 | 19 minutes

Friendly and Positive Language

Conflict Resolution to Live Virtual Receptionist

December 7, 2021 | 16 minutes

Why Personality Assessments Are Key to Conflict Resolution

key ingredients to listening

November 30, 2021 | 21 minutes

How Listening and Question Asking Can Improve Your Customer Service Skills

Receptionist Rating

November 23, 2021 | 19 minutes

Barriers in Empathy Over the Phone

empathy webinar abby connect

May 30, 2021 | 1 minute

Empathy-Focused Service: The Key to Increasing Loyalty and Decreasing Turnover

like fingerprints your voice is your signature graphic

February 28, 2021 | 21 minutes

Smile More: The Advantages are Unmistakable

View All

Abby Content

eBook | Walkthrough | Webinar |

Vice President Internet Marketing Director

December 2, 2022 | 2 minutes

5 Strategies to Increase Your Marketing Efforts + Tips to Enhance Conversions with Alex DiSebastian from PaperStreet

A Webinar on Law Firm Receptionist Growth Hacks

July 21, 2022 | 2 minutes

6 Strategies To Build A Client Intake Machine

Hosts Racquel and Jamie for Marketing Leads Requiring Better Intake, Virtual Receptionist

July 6, 2022 | 2 minutes

Don’t Drop the Ball: Marketing Leads Require Better Intake with Jamie Kohls from GNGF

The Best Tools to Run an Optimized Law Firm

May 26, 2022 | 2 minutes

The Best Tools to Run an Optimized Law Firm with Molly Anderson from Documate

Tom Short- Superior Customer Service

May 6, 2022 | 2 minutes

How Superior Work Culture Translates to Superior Customer Service (CX) with Tom Short from Kudos

Abby & Stephanie Everett of the Lawyerist

March 9, 2022 | 2 minutes

Improving your Law Firm’s Customer Experience with Stephanie Everett from The Lawyerist

Abby and Zapier Phone Answering Services Integration

January 19, 2022 | 3 minutes

Abby Connect + Zapier = Powering Automation For Attorney Customer Service and Live Receptionists

law firm receptionist

October 5, 2021 | 12 minutes

[EBOOK] How Better Customer Service Increases Small Business Revenue

View All

News

ai in customer service

January 29, 2025 | 6 minutes

AI in Customer Service: Huge Fail or Epic Win?

November 30, 2022 | 2 minutes

Abby Connect Has Won a 2022 Manifest Award!

April 21, 2022 | 3 minutes

Abby Connect Launches HIPAA-Compliant Live Receptionist Service for Medical Practices

The Number 1 Virtual Receptionist in Las Vegas

March 9, 2022 | 2 minutes

City of Las Vegas Commends Abby Connect

Best Biz Virtual Receptionist

January 4, 2022 | 4 minutes

Abby Connect Wins Silver in 11th annual Best in Biz Awards

Winter 2021 feature release for virtual receptionist

December 29, 2021 | 4 minutes

Winter 2021 Feature Release: Scheduled Update & Request A Call Back

Award Post showing The Manifest Award Plaque Abby Connect received in 2021

December 3, 2021 | 2 minutes

The Manifest Honors Abby Connect as 2021’s Best Recommended BPO Company

Abby-Connect-New-Pricing-and-Features-2021

September 23, 2021 | 4 minutes

Powerful Integrations, Call Blocking and New Live Chat Service for Abby Connect

View All

Virtual Answering Service for Physician & Medical Practice

Get Started
with Abby Connect

We believe in creating excellent experiences for you and your customers! Get started today with a dedicated Onboarding Specialist and Solutions Engineer—ensuring you have the best experience from day one.

Get Started

Learn More