LFC

Latest Posts

How To Become A Responsible Virtual Receptionist - Note to Self

January 11, 2022 | 16 minutes

Why Adaptability is Empowered by Critical Thinking

Live answering services satisfaction

December 29, 2021 | 14 minutes

Level Up the Customer Experience by Recognizing Emotion

Positive language on live phone answering service

December 20, 2021 | 19 minutes

Friendly and Positive Language

Conflict Resolution to Live Virtual Receptionist

December 7, 2021 | 16 minutes

Why Personality Assessments Are Key to Conflict Resolution

key ingredients to listening

November 30, 2021 | 21 minutes

How Listening and Question Asking Can Improve Your Customer Service Skills

Receptionist Rating

November 23, 2021 | 19 minutes

Barriers in Empathy Over the Phone

like fingerprints your voice is your signature graphic

February 28, 2021 | 21 minutes

Smile More: The Advantages are Unmistakable

Your feelings plus my feelings equals our feelings graphic

February 4, 2021 | 17 minutes

Connecting Through Empathy: The Ultimate Guide