The Best Virtual Receptionist Service ON THE MARKET
Dedicated Teams
of Virtual Receptionists
Abby Connect’s virtual receptionists are powered by A.I. technology and customer service experts—turning your phone into a customer-impressing, revenue-generating machine.
The Abby Proven Process
Dedicated Calibration Specialist
Your dedicated Calibration Specialist will walk you through getting started, get your virtual receptionist team up to speed, and answer any questions you have!
Solutions Engineer for Integrations
We don’t expect you to be a software expert! That’s why we have a Solutions Engineer available to help you set up and connect your systems—so you never miss a call.
30-Day Calibration Period
During your free calibration period, we’ll get to know your business as you get to know our service so we can provide the best experience on the market.
Dedicated CSM & Abby Intelligence
Your dedicated CSM will take over after your calibration period. With Abby Intelligence, they’ll proactively optimize your account, keep you informed, and improve your experience every day!
Virtual Receptionists Who Drive Real Results
Save 13+ Hours / Week
By delegating call handling to Abby receptionists, a business owner can save, on average, 13 hours per week.
Increase Your Calls ROI
Prioritizing better phone customer service is proven to increase revenue, retention, and satisfaction.
Never Miss a Call Again
With 24/7 call answering, your customers will always reach you–ensuring they don’t have the opportunity to call your competitors.
Represent Your Business Right
First impressions are everything. Impress callers with a professional, reliable, and live virtual receptionist team.
We're More Than Your Typical Virtual Receptionist Service
We’ve taken the traditional virtual receptionist service and put it in overdrive with new technology. You get the same great customer service experts, now backed by A.I., and advanced features for better efficiency, accuracy, and consistency.
Dedicated Receptionist Team
Your assigned virtual receptionist team truly becomes an extension of your business.
Custom Call Handling
We're here for your clients during the hours you set (or 24/7) with customized client intake, custom FAQs, and custom call-handling!
Customized Client Intake
We gather what you need to qualify, prioritize & assist your callers.
Dedicated CSM
Your immediate point of contact that oversees your account and ensures top quality.
Appointment Scheduling
We can book appointments using a tool that integrates with Outlook & Google.
Abby Intelligence
With Abby Intelligence you get proactive account recommendations, access to the best technology, and improved quality,
Bilingual Receptionists
We deliver exceptional customer experiences for your Spanish-speaking callers.
Voicemail Solutions
Prefer voicemails over written messages? We offer custom voicemail solutions.
Custom Transfer Tunes
Express yourself and your company through default and custom transfer tunes.
Solution Engineer
Our solutions engineer will help get you up and running and your systems integrated!
Call & Text from App
Manage your calls from anywhere with the AbbyGO mobile app.
Unlimited Users
No limit to the number of team members you can have as contacts on your account.
Scheduled Updates
Have the flexibility to schedule multiple one-time or recurring live call handling rules on your account.
Call Blocking
Stop unwanted callers from reaching you, block persistent spammers or simply just to conserve more of your receptionist minutes.
Seamless Integrations
Through custom-built integrations and Zapier compatibility, your Abby Connect receptionists can plug right into your existing workflows.
Dedicated Receptionist Team
Your assigned virtual receptionist team truly becomes an extension of your business.
Custom Call Handling
We're here for your clients during the hours you set (or 24/7) with customized client intake, custom FAQs, and custom call-handling!
Customized Client Intake
We gather what you need to qualify, prioritize & assist your callers.
Dedicated CSM
Your immediate point of contact that oversees your account and ensures top quality.
Appointment Scheduling
We can book appointments using a tool that integrates with Outlook & Google.
Abby Intelligence
With Abby Intelligence you get proactive account recommendations, access to the best technology, and improved quality,
Bilingual Receptionists
We deliver exceptional customer experiences for your Spanish-speaking callers.
Voicemail Solutions
Prefer voicemails over written messages? We offer custom voicemail solutions.
Custom Transfer Tunes
Express yourself and your company through default and custom transfer tunes.
Solution Engineer
Our solutions engineer will help get you up and running and your systems integrated!
Call & Text from App
Manage your calls from anywhere with the AbbyGO mobile app.
Unlimited Users
No limit to the number of team members you can have as contacts on your account.
Scheduled Updates
Have the flexibility to schedule multiple one-time or recurring live call handling rules on your account.
Call Blocking
Stop unwanted callers from reaching you, block persistent spammers or simply just to conserve more of your receptionist minutes.
Seamless Integrations
Through custom-built integrations and Zapier compatibility, your Abby Connect receptionists can plug right into your existing workflows.
4.8 stars
Clutch's list of top virtual receptionist services
#1 rated
virtual receptionist service by Consumer Affairs
99.99%
near-perfect uptime means we're always available
Manage Your Calls from Anywhere
Take control of your day with the AbbyGO app. You can review conversations, check your call log and usage, give updates to your dedicated virtual receptionist team, review caller sentiment, and more on the go! Additional features include:
- Send and receive SMS messages
- Check current usage and receptionist minutes
- Read call summaries and transcripts
How Our Pricing Works
We offer three virtual receptionist tiers – 100 minutes, 200 minutes, and 500 minutes. All Abby clients get VIP service with a dedicated team of expert receptionists assisted by the power of A.I., a dedicate CSM, and ongoing account optimization with Abby Intelligence.
With call and spam blocking, your minutes are only spent on high-quality, high-value calls.
