24/7 Virtual Receptionists

Capture Every Opportunity.

Convert callers into loyal customers, save time, and elevate your business with 24/7 human receptionists for calls and live chat. Seamlessly blending professionalism with AI-powered efficiency.

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Get Started Our Services

Expert Receptionists. Proven Processes. Smarter Call Handling.

With Abby, a team of 5–10 experts that know your business inside out—just like an in-house receptionist, but at a fraction of the cost.

Dedicated support, and tailored call handling. We calibrate, learn, and improve to deliver exceptional results.

Proactively optimize your call handling with actionable insights, ensuring every interaction improves over time.

Abby Connect is something that distinguishes me from my competitors.

Damon C DUI & DWI Attorney

Their customer service is fantastic. I haven’t worked with another company that’s as responsive as them.

Talitha K Co-Founder & Attorney, Legal Services

They don’t sound like the typical reception service that I’ve used in the past. Abby is super cost-effective and I’ve recommended them highly.

Michelle H Personal Injury Firm Manager

They’re very accommodating and easy to work with. Abby makes it easy for customers to reach us and it presents a good face for our company when people call.

Ben C CEO, Web Development Agency

Having them helped me greatly with being able to provide a higher level of customer service and everybody at Abby Connect has been wonderful.

Dominique S Escrow Fund Director

Abby Connect is something that distinguishes me from my competitors.

Damon C DUI & DWI Attorney

Their customer service is fantastic. I haven’t worked with another company that’s as responsive as them.

Talitha K Co-Founder & Attorney, Legal Services

They don’t sound like the typical reception service that I’ve used in the past. Abby is super cost-effective and I’ve recommended them highly.

Michelle H Personal Injury Firm Manager

They’re very accommodating and easy to work with. Abby makes it easy for customers to reach us and it presents a good face for our company when people call.

Ben C CEO, Web Development Agency

Having them helped me greatly with being able to provide a higher level of customer service and everybody at Abby Connect has been wonderful.

Dominique S Escrow Fund Director

Abby Connect is something that distinguishes me from my competitors.

Damon C DUI & DWI Attorney

Top-Rated Virtual Receptionist Services

Top Virtual Receptionist Services

CLUTCH | 2017-2021

Do What You Do Best. Let Abby Virtual Receptionists Do the Rest!

Increase ROI Through Phone Calls & Live Chat

Prioritizing customer experience is proven to increase retention, satisfaction, and revenue.

Save Time on Repetitive Tasks

Focus on what you do best and let us handle the busy work.

Be Available Whenever You’re Needed

Impress callers and website visitors on their first interaction. Don’t let your clients hang up and call your competitors.

Employ Highly Trained Specialists

Grow your business with your own professional, reliable, and personable receptionist team.

Highly Customized Customer Experience Catered for Your Business

Human Receptionists

Abby is more than a virtual receptionist service. Generate more revenue with 100% live answering and advanced automation features.

Dedicated Receptionist Team
Custom Answering Hours
Customized Client Intake
Dedicated Success Manager
Call Announcement & Transfer

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Live Chat

Put the human back in the conversation and make meaningful connections with your website visitors.

Chat to Call
24/7 Support
Pre Chat Form
Post Chat Survey
Automated Greetings

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Experienced Receptionists
for Every Type of Business

Industry | Legal

Convert Calls to Clients

When a potential or existing client calls your practice, they want to talk to someone who can help. Grow your firm with your own professional, reliable and personable virtual receptionist team.

Our Legal Services

Industry | Accountant

Save Money and Time

There’s no need to try to save money on personnel expenses by answering your own phone, sacrificing billable hours. Instead, let Abby Connect handle your calls so you can spend more time handling the issues that require your accounting expertise.

Our Accounting Services

Industry | Accountant

Save Money and Time

Our Accounting Services

NEW FEATURE

Manage Calls with AbbyGO Mobile

Manage your business calls effortlessly anytime, anywhere.

Business Number Calling & Texting: Call and text clients using your business number directly from the app.
Instant Status Updates: Toggle between "Taking Calls" and "Not Taking Calls" in just one tap.
Comprehensive Dashboard: View account details, recent activities, and caller trends all in one place.
Global Search Functionality: Quickly find calls, messages, and contacts with an intuitive search tool.

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NEW FEATURE

Unlock Insights with Caller Portal

Powerful caller data and analytics at your fingertips, helping you stay informed and in control.

Real-Time Call Management: Track caller activity, listen to recordings, and review transcripts anytime.
Usage Tracking: Monitor minutes and chat usage to identify engagement trends.
Customizable Call Handling: Instantly update your availability and receptionist instructions.
Business Information Management: Edit company details and FAQs for accurate customer.

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NEW FEATURE

Complete Call Details

Stay in control with full visibility into every call from your portal or mobile app.

Full Call Summaries & Transcripts: Easily review key details and conversation highlights.
Call Recordings & Sentiment Scores: Listen to recordings and gain AI-driven insights on caller tone.
Call Blocking & Categorization: Filter out unwanted calls and flag important ones for follow-up.
Receptionist Feedback: Provide real-time input to fine-tune your call-handling experience.

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24/7 Virtual Receptionists

Capture Every Opportunity.

Expert Receptionists. Proven Processes. Smarter Call Handling.

Personalized Attention

Seamless Onboarding

Smart Tools Meet Human Expertise

Top-Rated Virtual Receptionist Services

Do What You Do Best. Let Abby Virtual Receptionists Do the Rest!