The image shows the Abby Connect logo, with the word Abby in large blue letters above the word CONNECT in smaller blue letters, and a curved line beneath Abby.
A blue line, solid on the right and transitioning to a dotted line on the left, slopes downward across a white background—visually representing the decrease in inbound calls.
A horizontal zipper, partially unzipped from the left, with blue teeth and slider resembles a virtual receptionist—its pull angled upward on the right side, while the rest of the zipper remains closed.
A blue outlined triangle with one side formed by a series of small dots, while the other two sides are solid lines—symbolizing inbound calls—is displayed on a white background.

Real Human Receptionists. Real Results.

Live receptionists dedicated to your business.

Your business deserves a human touch. Our 24/7 virtual receptionists answer every call with warmth and professionalism, turning inquiries into loyal customers. You get a receptionist team trained to represent your brand, not a random pool of agents.

Listen to a sample call

Experience the Abby Advantage

With 20 years of call handling expertise, Abby combines:

Small, dedicated U.S.-based receptionist teams
AI-powered tools for accuracy and efficiency
Portal and app for visibility and control over your calls

With 20 years of call handling expertise, Abby combines:

Small, dedicated U.S.-based receptionist teams
AI-powered tools for accuracy and efficiency
Portal and app for visibility and control over your calls

A smiling woman, resembling a human receptionist, wears a headset at her desk, surrounded by abstract shapes, chat bubbles, a phone icon, and a small photo of another person—suggesting friendly customer support or communication.

Dedicated Receptionist Teams

Abby assigns a small, dedicated team of 5-10 virtual receptionists to your business. This approach ensures that the receptionists become familiar with your business, providing personalized and consistent service that makes callers feel as though they’re speaking directly with your in-house staff.

A smartphone displays a dashboard with call activity graphs. Speech waveforms, including one beside a woman’s profile image, represent audio messages or call summaries handled seamlessly without the need for a human receptionist.

Abby Technology

By combining human receptionists with advanced AI technology, Abby enhances efficiency and accuracy in call handling. This collaboration between humans and AI proactively optimizes your account, reduces errors, and continually improves the quality of service, ensuring a seamless experience for your callers.

A smartphone and a laptop display an app dashboard with charts, data lists, and financial summaries on a blue and purple gradient, offering streamlined insights—no need for a human receptionist to track account balance or recent transactions.

AbbyGO Mobile App & Web Portal

The AbbyGO mobile app and web portal offer clients real-time control over their call handling preferences. Stay connected and in control, no matter where you are.

Setting your availability status

Status templates you can turn on and off anytime

Calling and texting through the app

Access to caller data like summaries, recordings, & transcripts

Block unwanted calls

And more!

A smartphone and a laptop display an app dashboard with charts, data lists, and financial summaries on a blue and purple gradient, offering streamlined insights—no need for a human receptionist to track account balance or recent transactions.

Discover the Abby Difference

Customer Care

Exceptional Care for You AND Your Callers. Always!

Human Receptionist

Abby is committed to service excellence, for our clients and their callers. How do we demonstrate this commitment?

Our receptionists are rigorously trained to handle each call with professionalism and care.

Abby Intelligence combines AI and human intelligence to optimize your account, reduce errors, and enhance service quality.

A quarterly business review allows clients to check in on their service quality on a regular basis.

We provide a dedicated account manager to ensure you’re always connected with your service.

Feedback is welcome and acted upon. We adjust call handling instructions to constantly improve service quality.

Technology updates and additions are based on client needs and feedback.

Abby’s Best-in-Class Service Features

A simple gradient icon of a human receptionist sitting at a desk with a clock on the wall behind her, symbolizing office work or front desk duties.

Dedicated Receptionist Team

A gradient blue and purple icon shows a telephone handset in front of a clock with an arrow circling clockwise, symbolizing customer service hours or the availability of a human receptionist.

Custom Answering Hours

A gradient icon of a phone handset with two arrows pointing towards it, representing an incoming call to a human receptionist.

Specialized Call Handling

Four icons in sequence: a human receptionist, an arrow pointing to a check mark, another arrow to a gear, then an arrow to a document—illustrating a streamlined process or workflow.

White Glove Onboarding Process

Icon of a calendar with a check mark in a circle at the bottom right corner, symbolizing a scheduled or confirmed event—like an appointment expertly managed by a human receptionist.

Appointment Scheduling

Gradient icon of a telephone handset with a speech bubble containing two arrows, representing call forwarding or transferring calls—ideal for illustrating services provided by a human receptionist.

Call Announcement & Transfer

Two speech bubbles overlap; one has a letter Q and lines representing text, while the other, echoing a human receptionist’s role, has a letter A and similar lines to symbolize a question and answer exchange. The design uses a blue-to-purple gradient.

Bilingual Receptionists

Icon showing two speech bubbles: one contains horizontal lines representing text, and the other a microphone—symbolizing communication through text and voice, much like interacting with a human receptionist. The lines feature a blue and purple gradient.

Voicemail Solutions

Gradient icon showing a gear connected to a music note and a document, symbolizing media management or audio content handled seamlessly—just like a human receptionist coordinates tasks efficiently.

Custom Transfer Tunes

Two speech bubbles overlap; one has a letter Q and lines representing text, while the other, echoing a human receptionist’s role, has a letter A and similar lines to symbolize a question and answer exchange. The design uses a blue-to-purple gradient.

Answer Business FAQs

Icon of a computer chip with the letters AI in the center, surrounded by circuit lines, symbolizing artificial intelligence technology. The blue and pink gradient design contrasts AI innovation with tasks once managed by a human receptionist.

Receptionists Powered by AI Technology

Icon of a computer monitor displaying checkboxes and a cursor arrow, representing an online survey or form—an efficient digital alternative to a human receptionist. The icon features a gradient from blue to purple colors.

Caller Insights Through Portal & App

Icon of a smartphone displaying a list or form interface, with three square checkboxes and lines representing text; the gradient blue and pink outline evokes the efficiency of a human receptionist in digital form.

Call & Text with AbbyGO App

A calculator icon with a diagonal line crossing it inside a circle, indicating no calculators allowed and that a human receptionist will assist you instead.

Call Blocking

Icon of a gear surrounded by three circular arrows and dots, symbolizing continuous process, workflow, or automation—streamlining tasks beyond what a human receptionist can offer—using a gradient blue and purple color scheme.

Seamless Integrations

TESTIMONIALS

Large, light blue quotation mark symbol—perfect for illustrating quotes or highlighting testimonials about inbound calls—on a transparent background.

ABBY INTEGRATIONS

Bring Abby into Your Existing Workflow

Running your business has never been simpler! Our custom integrations seamlessly sync calls and customer insights with your existing workflows. Stay connected—the Abby way.

Calendly logo featuring a stylized blue C icon inside a circle, followed by the word Calendly in blue text on a white background, highlighting its support for CRM integrations.
Salesforce logo - integrates with Abby Connect for CRM and sales automation
A rectangular button with the text Requires Zapier centered in black font on a white background, outlined with a dark blue border—perfect for streamlining legal call answering workflows.
A rectangular button with the text Requires Zapier centered in black font on a white background, outlined with a dark blue border—perfect for streamlining legal call answering workflows.

Product Demo

Experience Abby’s Human Receptionists in Action

Abby’s receptionists are an extension of your business. They handle calls according to your instructions, operate within your industry’s standards, and answer calls with your brand voice.
Listen to a demo to hear Abby’s virtual receptionist taking real calls like yours!

PRICING

Flexible Pricing Plans That Fit the Way You Work

Abby understands that every company is unique. That’s why we offer flexible pricing plans and customizable add-ons, so you can tailor our call handling service to meet your specific needs. 

Explore your options or call today to create the perfect plan for your business.

Essential

HUMAN RECEPTIONIST

$329

per month

Up to 100 Minutes

Small Receptionist Teams

Spanish Answering Services Available

24/7 Technical Support

Weekend Answering Included

HIPAA Compliance Available

Self-Managed Integrations

5 FAQs

5 Contacts

Professional

HUMAN RECEPTIONIST

$599

per month

Up to 200 Minutes

Small Receptionist Teams

Spanish Answering Services Available

24/7 Technical Support

Weekend Answering Included

HIPAA Compliance Available

Self-Managed Integrations

10 FAQs

15 Contacts

Scheduling 1 Event Type with Calendly

Growth

HUMAN RECEPTIONIST

$1380

per month

Up to 500 Minutes

Small Receptionist Teams

Spanish Answering Services Available

24/7 Technical Support

Weekend Answering Included

HIPAA Compliance Available

Self-Managed Integrations

15 FAQs

Unlimited Contacts

Scheduling Up to 3 Event Types with Calendly

Enterprise

Custom Plan fit for your business needs. Contact us for pricing details.

Over 1000 minutes

Small Receptionist Teams

Spanish Answering Services Available

24/7 Technical Support

Weekend Answering Included

HIPAA Compliance Available

Self-Managed Integrations

15 FAQs

Unlimited Contacts

Scheduling Up to 3 Event Types with Calendly

A white lowercase letter i centered inside a solid blue circle, representing an information icon commonly used for details about pricing plans.

Abby is pleased to now offer a Scheduling Assistant add on. Abby Scheduling Assistants book appointments for your business across any scheduling platform other than Calendly. Reach out for details on pricing.

Features and Benefits

A simple gradient icon of a human receptionist sitting at a desk with a clock on the wall behind her, symbolizing office work or front desk duties.

Dedicated Receptionist Team

A gradient blue and purple icon shows a telephone handset in front of a clock with an arrow circling clockwise, symbolizing customer service hours or the availability of a human receptionist.

Custom Answering Hours

A gradient icon of a phone handset with two arrows pointing towards it, representing an incoming call to a human receptionist.

Specialized Call Handling

Four icons in sequence: a human receptionist, an arrow pointing to a check mark, another arrow to a gear, then an arrow to a document—illustrating a streamlined process or workflow.

White Glove Onboarding Process

Icon of a calendar with a check mark in a circle at the bottom right corner, symbolizing a scheduled or confirmed event—like an appointment expertly managed by a human receptionist.

Appointment Scheduling

Gradient icon of a telephone handset with a speech bubble containing two arrows, representing call forwarding or transferring calls—ideal for illustrating services provided by a human receptionist.

Call Announcement & Transfer

Two speech bubbles overlap; one has a letter Q and lines representing text, while the other, echoing a human receptionist’s role, has a letter A and similar lines to symbolize a question and answer exchange. The design uses a blue-to-purple gradient.

Bilingual Receptionists

Icon showing two speech bubbles: one contains horizontal lines representing text, and the other a microphone—symbolizing communication through text and voice, much like interacting with a human receptionist. The lines feature a blue and purple gradient.

Voicemail Solutions

Gradient icon showing a gear connected to a music note and a document, symbolizing media management or audio content handled seamlessly—just like a human receptionist coordinates tasks efficiently.

Custom Transfer Tunes

Two speech bubbles overlap; one has a letter Q and lines representing text, while the other, echoing a human receptionist’s role, has a letter A and similar lines to symbolize a question and answer exchange. The design uses a blue-to-purple gradient.

Answer Business FAQs

Icon of a computer chip with the letters AI in the center, surrounded by circuit lines, symbolizing artificial intelligence technology. The blue and pink gradient design contrasts AI innovation with tasks once managed by a human receptionist.

Receptionists Powered by AI Technology

Icon of a computer monitor displaying checkboxes and a cursor arrow, representing an online survey or form—an efficient digital alternative to a human receptionist. The icon features a gradient from blue to purple colors.

Caller Insights Through Portal & App

Icon of a smartphone displaying a list or form interface, with three square checkboxes and lines representing text; the gradient blue and pink outline evokes the efficiency of a human receptionist in digital form.

Call & Text with AbbyGO App

A calculator icon with a diagonal line crossing it inside a circle, indicating no calculators allowed and that a human receptionist will assist you instead.

Call Blocking

Icon of a gear surrounded by three circular arrows and dots, symbolizing continuous process, workflow, or automation—streamlining tasks beyond what a human receptionist can offer—using a gradient blue and purple color scheme.

Seamless Integrations

STAY INFORMED

Our blog shares practical tips and industry insights to help you better serve your customers and manage your time.

Illustration of a large laptop with a support agent wearing a headset emerging from the screen, holding an AI symbol. A woman reaches out to him. Abby Connect logo in the top left. The background is purple with gear and question mark icons.

Forbes recently published an article by Abby Connect’s own Lisa Snyder on how to harness...

A laptop displays the Abby Connect Call Answering Service dashboard with tabs for activities, calls, and account. The screen shows a list of contacts, call details, and a sidebar for call summaries on a light blue background.

Highlighting Abby’s CALL DETAILS Feature Within the Portal & App Quality customer service goes beyond...

Illustration of a woman with a headset using a laptop, surrounded by icons of charts, gears, a light bulb, and speech bubbles—representing Abby Connect’s Call Handling Service. The Abby Connect logo is in the top left corner on a blue and purple background.

Running a successful business means juggling multiple responsibilities—from managing inventory or developing products to marketing...

FAQS

Answering Your Human
Receptionist Service Questions

What happens if I don't use Calendly?

Abby is pleased to now offer a Scheduling Assistant add on. Abby Scheduling Assistants book appointments for your business across any scheduling platform other than Calendly. Reach out for details on pricing.

Abby understands that no two businesses are alike. That’s why we offer flexible pricing plans and add-ons, letting you customize your receptionist service to fit your needs. Explore your options or call to customize a plan today!

Yes! Within your chosen answering hours, every single one of your business calls is answered by a live receptionist, ensuring you never miss an opportunity. If you have opted for 24/7 answering, your calls will be answered at all hours, day or night.

Unlike outsourced call answering services that often employ overseas, non-native English speakers, Abby’s U.S.-based receptionists answer calls in-house from our Las Vegas headquarters. This ensures security, call quality, and the reliability of our service.

Our receptionists answer the phone in accordance with YOUR call handling instructions. You can customize your greeting to meet your business needs and industry standards.

Every business has different needs when it comes to call handling. You may want our receptionists to answer frequently asked questions about your business, schedule appointments for you, or transfer specific callers directly to you. We handle calls in accordance with your instructions.

Abby receptionists are assisted by technology from the moment they answer the phone. AI technology transcribes and records the call, provides a summary of the call, and applies a sentiment rating to the call based on caller emotion and tone. These features help our receptionists focus on call quality and give you documentation you need to make customer-related business decisions.

A book titled Does My Business Need a Virtual Receptionist? by Abby Connect, featuring a smiling woman wearing a headset—representing the warmth of a human receptionist—with phone-related icons in the background.

Does My Business Need a Virtual Receptionist Service?

Are you struggling to answer calls?

Are your calls often going to voicemail?

Have you returned a customer’s call only to learn they called one of your competitors instead?

A series of blue dots, reminiscent of tracking inbound calls, form a diagonal line from the top left, meeting a sharp angle where a solid blue line extends right and down against a black background.

Real People. Real Conversations. Exceptional Service

Abby’s U.S.-based Virtual Receptionists deliver polished, personable caller experiences that reflect your brand and build trust from the very first interaction. While we handle the conversations, you can focus on growing your business with confidence. Call now for more information or get started today!