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Virtual Receptionist Services That Never Miss a Call

Give your business a professional edge with live call coverage.

Abby Connect’s virtual receptionists ensure you never miss a valuable call again. Our live, U.S.-based team answers with warmth and professionalism, handles scheduling, screens leads, and delivers a polished customer experience—so you can stay focused on running and growing your business.
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SPEAK TO AN EXPERT
A woman with curly hair wearing a headset smiles while handling inbound calls. Blue chat bubbles ask, “Hi Abby! Do you have any lawyers available for a quick consultation this week?” Icons are shown beside her.

Why Thousands Trust Our Virtual Receptionists

From solo entrepreneurs to growing teams, businesses rely on Abby to deliver consistent, professional call handling. Our virtual receptionists act as an extension of your brand—answering calls live, providing helpful information, booking appointments, and ensuring no opportunity slips through the cracks. Whether it’s during business hours or after, we’re here to represent your company with excellence.

Tailored Virtual Receptionist Services for Every Business

Customize call handling, scheduling, and client intake to meet your business’s unique needs—no matter your industry.

What You Can Expect With Abby

Every feature is designed to help you sound professional, stay responsive, and focus on what matters most.

Custom greetings and call scripts

Live call answering and message taking

Appointment scheduling and reminders

Lead capture and qualification
Call screening and transfer options
Bilingual receptionists available
Human Receptionist

Your Office, Wherever You Are

AI Receptionist
With the AbbyGO mobile app, you’re always connected—even when you’re on the go.

Real-Time Notifications: Instantly know when a call or message comes through.

Call Summaries: Review key details of every conversation in seconds.

Call Recordings & Transcripts: Access full recordings and AI-powered transcripts anytime.

Status Control: Update your availability with just one tap.

Contact Management: Easily review and manage recent and priority contacts.

Sentiment Insights: See how callers are feeling based on tone and content.

ADVANTAGES

Why Businesses Choose Abby Virtual Receptionists

Experience unmatched support, technology, and service that scales with your success.

Always Answered Calls

Never miss a lead again with 24/7 professional call coverage.

Affordable & Scalable
Get receptionist support without the cost of in-house staffing.
Custom Call Handling
We answer calls exactly how your business needs—no scripts.
Bilingual Receptionists
Serve English and Spanish-speaking callers with clarity and care.
AI + Human Expertise
Combine real humans and smart AI for a modern phone experience.
Insightful Call Data
Access call summaries, recordings, and trends in your portal or app.

FEATURES

24/7 Live Answering
Your phone is always answered by either a professional human or AI receptionist.
Customizable Greetings
Ensure your brand voice is consistent and professional, even after hours.
Call Screening & Transfer
Efficiently direct calls to the right person or department, wherever they are.
Appointment Scheduling
Fill your calendar around the clock, improving lead conversion and client convenience.
Message Taking & Delivery
Accurate message capture and instant delivery via email, SMS, or your preferred method.
FAQs Answered
Our AI and human teams are trained to answer common questions specific to your business.
Bilingual Receptionists
Connect with a wider audience with our Spanish-speaking human AND AI receptionists.
Emergency & Priority Handling
Implement specific protocols for urgent calls, ensuring rapid response.
AbbyGO Mobile App & Portal
Real-time access to call details, summaries, recordings, and custom status updates.
Seamless Integrations
Sync call data and customer insights with your existing CRM, scheduling, and business tools.

Receptionists Powered by AI Technology

Receptionists are backed by AI technology such as AI-generated call summaries, transcripts, recordings, and customer sentiment score.

Call Blocking
Block unwanted calls, saving you time, hassle, and minutes.

Enjoy White-Glove Onboarding and Ongoing Support
From the moment you sign up, our team delivers a seamless virtual receptionist experience tailored to your business. Client Service Managers and Solutions Engineers ensure your live virtual receptionist service is configured to match your exact needs—from daytime call coverage to after-hours and weekend support. With continuous optimization powered by Abby Intelligence, you’ll enjoy professional call handling that saves time, boosts efficiency, and ensures you never miss a call.

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INDUSTRIES WE SERVICE

Legal

Ensure potential clients are never left waiting, capturing every intake opportunity.

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Two people sit at a desk with legal documents, a gavel, and a small Lady Justice statue between them. One person, using Abby Knows for Attorneys, holds a pen and appears to explain or review the paperwork.

Home Services

Book appointments and handle urgent requests at any hour, preventing lost jobs.
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E-commerce & Retail

Offer constant customer support, answering questions and processing orders.
A person wearing a light sweater and orange pants types on a laptop while sitting on a couch, using Abby Knows for Attorneys. Only their hands and part of the laptop are visible.

Real Estate

Capture leads and schedule showings even when your agents are busy or off-duty.
Two people reviewing financial charts and graphs on paper, with one person holding a pen and another using a digital tablet. A calculator and documents are also on the table, illustrating how Abby Knows for Attorneys streamlines financial analysis.

Healthcare

Provide compassionate, HIPAA-compliant support and emergency handling 24/7.
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Any Business with Global Clients

Bridge time zone gaps, providing seamless communication.
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TESTIMONIALS

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“When I was getting ready to fire my old service, I did some research on the internet and Abby Connect kept popping up in my search results. Abby has been very reliable and they follow my instructions. They do what they say they can do and I pay them a premium for 24/7 coverage while the other company overpromised and under-delivered.”
Damon C
DUI & DWI Attorney

Product Demo

Hear Our Virtual Receptionists in Action

Want to know how Abby sounds to your callers? Click below to listen to real virtual receptionist call samples—professional, friendly, and always on brand.

Legal Services

HUMAN RECEPTIONIST

Home Services

HUMAN RECEPTIONIST

Business Services

HUMAN RECEPTIONIST

Financial Services

HUMAN RECEPTIONIST

Healthcare

HUMAN RECEPTIONIST

Beauty & Wellness

HUMAN RECEPTIONIST

PRICING

Flexible Plans to Fit Your Business Needs

Whether you’re a solo entrepreneur or scaling quickly, Abby offers virtual receptionist plans designed to grow with you. Choose from human receptionists, AI-powered receptionists, or live web chat—all with transparent pricing and no hidden fees.

Explore your options or call today to create the perfect plan for your business.

AI Receptionists

Starting at

$0

per month

GET STARTED
  • 24/7 Call Handling
  • English & Spanish (Spanish available on paid plans)
  • Custom Call Flows
  • Live Call Transfers
  • FAQ Answering Support
  • Workflow Integration

Human Receptionists

Starting at

$329

per month

GET STARTED
  • 24/7 Call Handling Available
  • English & Spanish
  • Custom Call Flows
  • Live Call Transfers
  • FAQ Answering Support
  • Workflow Integration

Live Web Chat

Starting at

$129

per month

GET STARTED
  • 24/7 Web Chat Answering
  • English & Spanish
  • FAQ Answering Support
  • Workflow Integration
EXPLORE PRICING

Your Virtual Receptionist Questions Answered

What is a virtual receptionist?
A virtual receptionist is a remote, professional receptionist who answers calls, takes messages, schedules appointments, and more—without being physically in your office.
We route your calls to a trained Abby receptionist who answers using your custom greeting and handles the call according to your instructions.
Yes! You can set call handling preferences including call transfers, FAQs, lead screening, appointment booking, and more.
You never miss a call, reduce admin workload, save on staffing costs, and give every caller a professional experience—day or night.
Yes. Abby offers live receptionist support after hours, on weekends, and even 24/7, depending on your plan.
Yes. Our human receptionist service offers HIPAA-compliant options for medical and dental practices.
The AI Receptionist handles calls with human-like voice technology, perfect for managing overflow or 24/7 basic call coverage at a lower cost.
Absolutely. Choose how you’d like to receive messages—via email, text (SMS), or push notifications through the AbbyGo app.
We support small to enterprise level businesses across industries—from law and healthcare to home services, finance, real estate and more.

Just fill out our quick sign-up form and a specialist will walk you through onboarding, setup, and service customization.

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Never Miss a Call Again with Abby

Give every caller a great first impression, no matter when they reach out. Our virtual receptionist service ensures you stay responsive, professional, and available—day or night. Start today and see the Abby difference.

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Speak To An Expert

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The image shows the Abby Connect logo, with the word Abby in large blue letters above the word CONNECT in smaller blue letters, and a curved line beneath Abby.
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877-303-5757