Unlike large call centers, you get a team of 5-10 virtual receptionists who actually know your business—all for a fraction of the cost of a full-time hire. Our receptionists sound so good, your callers will think they’re at your front desk.
Improved Customer Service With Virtual Receptionists
Convert more callers into customers, save time, and grow your business with a professional human virtual receptionist team for phone calls and live chat. Our live virtual receptionists are powered by AI technology. Click the buttons below to learn more.
Revolutionize Your Call Handling with an Expert, Human Virtual Receptionist Team
We make complex phone management easy. With the Abby Proven Process, you get a dedicated client success manager (CSM), access to a solutions engineer, and proactive support and optimizations.
Combining automation technology and human intelligence features, we turn your human virtual receptionist team into super-humans, proactively optimizing your account, reducing errors, and improving efficiency so your phone experience gets better every day.
Their customer service is fantastic. I haven’t worked with another company that’s as responsive as them.
They don’t sound like the typical reception service that I’ve used in the past. Abby is super cost-effective and I’ve recommended them highly.
They’re very accommodating and easy to work with. Abby makes it easy for customers to reach us and it presents a good face for our company when people call.
Having them helped me greatly with being able to provide a higher level of customer service and everybody at Abby Connect has been wonderful.
Abby Connect is something that distinguishes me from my competitors.
Top-Rated Virtual Receptionist Services
Do What You Do Best. Let Abby Virtual Receptionists Do the Rest!
Increase ROI Through Phone Calls & Live Chat
Prioritizing customer experience is proven to increase retention, satisfaction, and revenue.
Save Time on Repetitive Tasks
Focus on what you do best and let us handle the busy work.
Be Available Whenever You’re Needed
Impress callers and website visitors on their first interaction. Don’t let your clients hang up and call your competitors.
Employ Highly Trained Specialists
Grow your business with your own professional, reliable, and personable receptionist team.
Highly Trained Virtual Receptionist Teams
Meet Jazmin
Receptionist | 3 years
Our resident artist, Jazmin, is a friendly and fun receptionist who loves working for Abby Connect because of our amazing management team.
- Fluent in Both Spanish & English
- Loves Drawing, Painting, Dancing & Cooking
- Creates Online Video Make-up Tutorials
Meet David
Receptionist | 1 years
Our favorite New Yorker, this Brooklyn-born receptionist is good-humored, thoughtful, and smart as a whip.
- Loves Making Funny Videos
- His Favorite Movie is Home Alone
- Survived the Cyclone Roller Coaster on Coney Island
Meet Mariah
Talent Acquisition Specialist | 3 years
Our Talent Acquisition Specialist and singer, Mariah, loves the Abby Culture and helping grow our team.
- Born and Raised In Las Vegas
- Was In Choir For 8 Years
- Favorite Superhero: Her Mom
Meet Melissa
Answering Expert | 4 years
A Las Vegas girl, who once lived in Sweden, Melissa loves the work environment at Abby Connect and is a social butterfly.
- Fluent in Both Spanish and English
- Enjoys Working with Lawyers
- Loves Karaoke, Traveling, and Hidden Coffee Shops
Highly Customized Customer Experience Catered for Your Business
Automation-Assisted Human Receptionist
Abby is more than a virtual receptionist service. Generate more revenue with 100% live answering and advanced features.
- Dedicated Receptionist Team
- Custom Call Handling
- Dedicated CSM & Abby Intelligence
- Appointment Scheduling
- Integrations & Solutions Engineer
Live Chat
Put the human back in the conversation and make meaningful connections with your website visitors.
- Chat to Call
- Automated Greetings
- Pre Chat Form
- Post Chat Survey
- 24/7 Availability
Introducing the future of conversation. The Abby Human Intelligence Feature Set is here.
We’re constantly innovating, adding new features and improving our already best-in-the-industry service. With Abby Human Intelligence (A.H.I.)—which combines the efficiency of automation and technology with human intelligence and empathy—we’re improving the efficiency, quality, and consistency of your call-handling. And there are more features entering Beta every week!