6 Strategies To Build A Client Intake Machine

Get a step ahead of other law firms by Building a Client Intake Machine…

There’s a certain uneasiness about wasting a marketing budget. Lawyers can only scale when billable hours come in through the door (or, in this case, the phone). A big source of missed opportunity? Client intake. If you’re spending dollars on getting the message out about your firm, your bottom line suffers when qualified prospects don’t become clients.

We recently paired with Libby Luff to understand potential solutions to avoid lackluster client intake operations. Libby is Strategic Partnership Manager at PracticePanther, an all-in-one LPM solution for small to medium firms looking to automate and grow their practice.

Increase your firm’s ability to scale effectively. View the webinar to discover our growth hacks:

  1. Determine Your Current Processes
  2. Offer a Hassle-Free Intake Process
  3. Create a Welcome Email
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One last consideration: client intake starts with a phone call. When you miss phone calls, you miss potential clients. Every Abby connect client comes equipped with a dedicated virtual receptionist team and account success manager. With a team trained specifically to your administrative needs, we are sure to further your law firm’s growth and optimize to lower cost and save time.

Experience the Abby difference.

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Written by

Ashley Fisher-Nelson

Ashley Fisher-Nelson

Ashley Fisher-Nelson is Abby Connect’s VP of Sales and Marketing.  She started at Abby as the Director of Demand Generation, but before Abby, Ashley performed with Billboard Top 25 Artists, developed strategic partnerships with over 250 organizations, and created partner programs for several companies including Lawyerist and a few of Abby’s virtual receptionist competitors. She ensured Ruby (formerly Ruby Receptionists) stayed on Portland Business Journal’s 100 Fastest Growing Oregon Companies list (9 years running).  As the daughter of a small law firm business owner, Ashley is driven to work hard to better the lives of small business and small law firms.  She has found success at organizations big and small by creating scalable systems, building relationships, and providing exceptional customer service.