The image shows the Abby Connect logo, with the word Abby in large blue letters above the word CONNECT in smaller blue letters, and a curved line beneath Abby.
A blue line, solid on the right and transitioning to a dotted line on the left, slopes downward across a white background—visually representing the decrease in inbound calls.
A blue outlined triangle with one side formed by a series of small dots, while the other two sides are solid lines—symbolizing inbound calls—is displayed on a white background.

Insights to Keep You Connected and Growing

Welcome to the Abby Connect Blog—a dedicated space for businesses looking to elevate their client communication and streamline daily operations. This is your go-to resource for smart strategies, practical tips, and expert insights on customer experience, call handling, and business growth.

White text on a blue gradient background reads Abby CONNECT, with a curved line under CONNECT suggesting a smile or connection, perfectly reflecting what makes about Abby Connect unique.
Debunking AI Receptionist Myths

AI Receptionist Myths Despite the growing popularity of AI receptionists—also known in the industry as a phone receptionist, voice agent, or AI front desk—several myths and misconceptions still surround this technology. Let’s debunk some of the most common myths to help you understand...

A green phone icon above a smaller purple phone icon with arrows, set inside concentric circles of white, gold, and purple. The text Abby Connect appears at the bottom.
Google Voice Call Forwarding Instructions
EarthLink logo at the center of a circular design with a phone icon below it and the Abby Connect logo at the bottom. The background features purple and orange concentric circles.
EarthLink Call Forwarding Instructions
A circular graphic with the AVAYA logo in red at the center, a phone icon with arrows below it, and the Abby Connect logo at the bottom, all on a purple and gold background.
Avaya Call Forwarding Instructions
TELUS logo above a phone icon with arrows, and the Abby Connect logo below, all within concentric colorful circles on a blue and purple patterned background.
Telus Call Forwarding Instructions
A circular graphic featuring the Microsoft Teams logo and name at the top, a phone icon in the center, and the Abby Connect logo at the bottom, all on a purple and gold background.
Microsoft Teams Call Forwarding Instructions
A blue Skype logo and a purple phone icon with orange arrows appear in a circular design, with Abby Connect written at the bottom. The background features yellow and purple rings.
Skype Call Forwarding Instructions
A series of blue dots, reminiscent of tracking inbound calls, form a diagonal line from the top left, meeting a sharp angle where a solid blue line extends right and down against a black background.

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