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A blue line, solid on the right and transitioning to a dotted line on the left, slopes downward across a white background—visually representing the decrease in inbound calls.
A blue outlined triangle with one side formed by a series of small dots, while the other two sides are solid lines—symbolizing inbound calls—is displayed on a white background.

Insights to Keep You Connected and Growing

Welcome to the Abby Connect Blog—a dedicated space for businesses looking to elevate their client communication and streamline daily operations. This is your go-to resource for smart strategies, practical tips, and expert insights on customer experience, call handling, and business growth.

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What Is an AI Receptionist and How Can It Help Your Business?

A receptionist collaborates with small business owners to demonstrate how AI can reduce missed calls and improve customer experience. Even with the prevalence of the internet, phone calls still play a vital role in business. In fact, 60% of customers prefer calling over...

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How To Select the Best Phone Answering Service
Illustration of a woman with a headset at a computer and a man talking on the phone, highlighting Abby Connect’s Call Handling Service. A clock and money symbol in a speech bubble are shown, with the Abby Connect logo in the corner.
6 Ways a Call Handling Service Saves You Time and Money
Illustration of two women with headsets, one on a phone screen and one at a desk with a laptop, balanced on a scale with a coin in the center. Abby Connect logo appears in the top-left corner.
Increase Your Revenue with a Call Answering Service for Businesses
An illustrated woman with a headset works at a laptop, while a man in a suit holding folders gestures towards legal scales and law books. Abby Connect logo appears in the top left corner.
What Makes a Good Law Firm Receptionist?
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How Small Businesses are Using AI
Three illustrated customer service agents with headsets work on laptops. Speech bubbles show icons for tools, ideas, networking, and calls. Abby Connect logo appears in the top left on a purple background.
How to Make a Great First Impression Over the Phone: 4 Tips
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