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Insights to Keep You Connected and Growing

Welcome to the Abby Connect Blog—a dedicated space for businesses looking to elevate their client communication and streamline daily operations. This is your go-to resource for smart strategies, practical tips, and expert insights on customer experience, call handling, and business growth.

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What Is an AI Receptionist and How Can It Help Your Business?

A receptionist collaborates with small business owners to demonstrate how AI can reduce missed calls and improve customer experience. Even with the prevalence of the internet, phone calls still play a vital role in business. In fact, 60% of customers prefer calling over...

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Do You Need 24/7 Answering?
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Illustration of two women with headsets, one on a phone screen and one at a desk with a laptop, balanced on a scale with a coin in the center. Abby Connect logo is in the top left corner.
Cost Comparison: Virtual Receptionist Service vs. Full-Time Receptionist
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An illustrated scene shows two people sitting across a table with a large clipboard displaying a résumé or profile in the background. The Abby Connect logo is in the top left corner.
How to Evaluate a Receptionist Service
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Illustration of a person at a desk using a laptop, with a large phone screen beside them displaying New Contact and a profile icon. Abby Connect logo is in the top left corner. A clock and file cabinet are in the background.
How to Sound More Professional On the Phone: 10 Tips
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An illustrated scene shows two people sitting across a table with a large clipboard displaying a résumé or profile in the background. The Abby Connect logo is in the top left corner.
Receptionist Job Description: What To Expect
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Illustration of a person with a headset working on a laptop, with a speech bubble above. On the left, a smartphone screen shows a headset icon with 24/7 text. Abby Connect logo is in the top left corner.
How to Know When It’s Time to Switch Virtual Receptionist Services
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The image shows the Abby Connect logo, with the word Abby in large blue letters above the word CONNECT in smaller blue letters, and a curved line beneath Abby.
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