Trends, Transparency, Team, and More with Your New Dashboard!

Who doesn’t love a dashboard? View all important information and communications for your business at a glance. No need to dig to quickly take the pulse of your business.  

We listened to our customers and developed more features and functionality with you in mind. Like you, our customers are very busy business owners. When you need information, you need it in seconds. And, we’ve got you covered! 

Right from your login screen, your new AbbyGo app and web portal Dashboard allows you to quickly view: 

Usage 

See exactly how many minutes and chats you’ve used in real-time. 

Recent Activities 

Just miss a call or want to listen to a voicemail from earlier in the day? It’s right there when you log in! 

Trends 

Have your calls increased or decreased? Did your marketing campaign drive more leads to your website to chat? See trends at a glance to quickly check the pulse of your business.  

Team 

At Abby Connect you get a dedicated team – a true extension of your business. And you can find your Customer Success Manager and Receptionist Development Leader right from your dashboard – putting a face to a name. 

Even Refer a Friend! 

Do you know a colleague who could benefit from Abby Connect’s service? Wonderful! And now it’s easier than ever to refer a friend to Abby in your portal and app. 

With the new AbbyGo mobile app and web portal Dasboard you get more control over your business. With all of this great data at your fingertips you can make better business decisions and never wonder what’s going on with your communications – your initial and enduring touchpoint with your prospects and clients.  

Have questions about the new portal and app? Click here to connect with your Customer Success Manager.

Written by

Racquel Pankau

Racquel Pankau

Racquel's journey began as one of the first Abby receptionists, the most important role at Abby Connect. After 12 years, Racquel has helped grow the company by performing various roles from IT support to hiring, training, staff development, and culture. Today, she is the Thought Leadership Director. Racquel is a published blogger, educational content writer, and speaker for Abby Connect. It’s her absolute pleasure to educate others on the Abby Way, a lifestyle if you will. This includes being warm, welcoming, a bit perky, and having a givers mindset when applied in business helps deliver exceptional customer experiences that lead to growth, customer loyalty, and amazing reviews.

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